Developing empathetic leaders sparks a vibrant culture of Unity and understanding - one that deepens collaboration, engagement and organisational success.

We leverage organisational psychology to create positive shifts in leadership and interpersonal dynamics, creating a ripple effect in unifying cultures, systems, and processes to drive success.

Expertise at your fingertips

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    Consultants

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    Executive Coaches

  • A group of people developing to represent Heart@Work's Facilitator expertise

    Facilitators

  • A person with a mind to represent Heart@Work's Organisational Psychology expertise

    Organisational Psychologists

  • A microphone to represent Heart@Work's Keynote Speaking expertise

    Speakers

Organisations can't grow beyond their leaders' mindsets, capabilities and perspectives.

Leaders shape how the organisation works, from its culture to how decisions are made and where it's headed. If their mindsets are rigid, their emotional capacities limited, or their interpersonal skills underdeveloped, the organisation will inevitably struggle with unity, growth and innovation. Even the best corporate strategy can't overcome cognitive bias, siloed decision-making, conflicts and disengagement.

Heart@Work's Evolving Heart Logo

What's missing is Heart.

When we speak of heart, we emphasise empathy, compassion, and understanding in our interactions. It's about fostering a culture of emotional intelligence, self-awareness, and genuine connection alongside achieving business objectives. Great leaders already know this. They use a mix of head and heart to handle tough situations, consider the broader impact of their decisions, hold multiple perspectives, and set their organisation up for long-term success.

More Heart is how we build Unity.

Unity is what accelerates growth in organisations and the people within them.

When we put more heart into our work, we lay the foundation for opening up a deeper element—unity. Unity is key to making real and lasting changes in organisations, helping us align leadership, culture, systems, and governance.

Unity across these elements allows organisations to operate as a cohesive, high-achieving whole - greater than the sum of its parts - making it stronger and more successful and creating a positive environment where people thrive.

Unity isn’t just beneficial - it's transformative. Unity is the cornerstone of our approach.

Heart@Work's Evolving Heart Logo

Unity is a powerful enabler for an organisation to execute its strategy and achieve its vision more effectively.

We make a difference at three levels to create organisational unity

  • Leadership & Governance Unity

    Aligning leadership and governance to cohesively drive strategy execution, shared goals and effective oversight for organisational coherence and success.

  • Cultural Unity

    Developing self-awareness, emotional wisdom and relational capabilities in individuals and teams to nurture collaboration, connection and psychological safety.

  • Systems Unity

    Ensuring the organisation's systems, structures, processes and infrastructure supports and sustains a culture of unity at the individual and team levels.

“While everyone else is focusing on conventional problem-solving methods to modern organisational challenges, Kristy invites you to focus on cultivating authentic human connections and fostering a culture of unity and collaboration. The results are profound.”

— Kaylene Idda, Director People & Culture, Animals Australia

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How we can work together

  • Consulting & Advisory Photograph

    Consulting & Advisory

    Our signature Unifying Workplace Method™ is the whole-of-business blueprint that integrates individual mindsets, team dynamics, optimised systems and collaborative leadership and governance - uniting your entire organisation.

  • Executive Coaching Photograph of a Leadership Team

    Executive Coaching

    Deepen your understanding of your impact and environment, opening up new ways of looking at things, new ways of being and building healthy interpersonal dynamics.

  • A group of people undertaking a Leadership Program

    Leadership Program

    Unity@Work is a cutting-edge program of facilitated workshops that leverage the principles of unity to enhance interpersonal dynamics between individuals and teams. Available through private and certified programs.

  • A group of people listening to Kristy Carter speak

    Keynote Speaking

    Give your audience fresh perspectives with our custom keynotes, full of valuable insights and practical strategies on leadership development, emotional awareness and organisational unity.

Modern leadership demands so much from us - managing ourselves, others, teams and the organisation.

People want to feel seen, valued and respected at work more than ever. And we know that when workplace conflicts arise, they often stem from unmet (and unacknowledged) emotional needs. Yet, the tools traditionally provided to leaders have been grounded in reason and logic alone, lacking space for compassion and empathy. Bigger problems demand deeper solutions. 

Heart@Works Evolving Heart Logo
Kristy Carter Founding Director and Organisational Psychologist

Kristy Carter

Founding Director & Organisational Psychologist

Tackling the problems that disrupt Unity requires solutions that are…

Systems thinking

Science informed, human centric

Science-informed,
human-centric

Growth and conflict, problem and solution – humans are central to it all. Approaches tapping into the psychology of human behaviour - and the interconnectedness of the mind, heart, body and will - and what makes people act the way they do, have the power to spark deep change.


Root cause centred iceberg

Practical application to the real world

Co-designed

Informed by
Systems Thinking

Systems thinking offers us a more holistic approach to understanding and addressing complex challenges, helping us to articulate problems in new ways and broadening our range of possible solutions.

Root-cause centred

No amount of superficial fixes will do justice to the depth of our challenges. We create proactive, root cause-centred strategies that strike at the heart of issues.

Contextualised

We apply rigorous, evidence-backed methodologies in ways which are relevant to your real-world environment.

Co-designed

Your organisation and your people are not instruments you turn over to us for re-alignment. Change needs to be driven from within for it to be self-sustaining.


Self-sustaining

Self-sustaining

At the core of our work is capability building, ensuring that individuals and teams have the right resources, knowledge and skills to continuously achieve growth together. We teach people how to fish, not fish for them.

Maybe you’re thinking…

Is this evidence-based or just feel-good stuff?

“This isn’t just everyone hugging it out and saying nice things to each other. You can play hard but be empathetic about it. There are concrete results that come from this process and they’re having a compounding effect.”

MARTIN JEFFRIES,
MD, JEFFRIES GROUP

Will these efforts yield tangible change?

“I feel lighter, more proactive, and resilient at work. I’m better able to manage my mindset, seek feedback, ask for support, and take on more challenging roles. It was an exceptional return on investment.”

EXECUTIVE DEAN,
TERTIARY EDUCATION SECTOR

How customised and practical can this really be?

“Kristy’s approach was so fluid and there were cycles of iteration. She has so much expertise and in-depth knowledge of the theories but she makes it so incredibly relevant for modern workplaces.”

KAYLENE IDDA,
P&C DIRECTOR, ANIMALS AUSTRALIA

Heart and unity? I’ve got real responsibilities and challenges.

“The program offers practical tools and techniques that can be readily applied in real-world situations. It provides strategies for navigating challenging circumstances, managing conflicts, and inspiring teams to achieve their full potential.”

PROGRAM PARTICIPANT

Clients leading with Heart and Unity